Support

Warning

This documentation is now maintained at the core Synapse documentation.

Information for Vertex Commerical support.

Service Desk

The Vertex Support Service Desk is the ideal place to submit issues, modeling questions, and feature requests. Your delivery manager should have ensured that several staff members on a given organizations team have access to the service desk.

Slack

Best effort chat based support is available through the Synapse Slack. An invite link to that Slack instance can be found at Synapse Slack Invite.